Max status: is it down right now?
Our own check of max.com from Europe and the US, every 3 minutes, with recent history.
max.com responded. The page answered normally in 778 ms.
max.com responded.
The page answered normally in 778 ms.
Checked (just now) from Europe and the US, automatic every 3 minutes.
Run a website? Get alerts when it goes down. Check my site
This checks the response from max.com. It does not test playback, login or every Max feature.
Max status history
Our own checks from Europe and the US. Green means every check passed, amber means some checks failed, red means most checks in that period failed.
Outages our checks detected
None since Oct 13. A problem has to fail two checks in a row before we record it.
Watch your own site
This page is for their outage. Your own site can fail the same way. See its first check free, then try a paid plan for 7 days (card required).
Monitor my siteabout this service
About Max
Max is the Warner Bros. Discovery streaming service (rebranded from HBO Max in 2023), combining HBO content (The Last of Us, Succession, Game of Thrones), Warner Bros. films, Discovery+ content (HGTV, Food Network, Discovery Channel), CNN Max, and Bleacher Report. The service underwent major platform migrations during the HBO Max to Max rebrand, which introduced instability during the transition. Ongoing outages typically affect playback (buffering or failing to start), sign-in (especially during profile transitions), downloads for offline viewing, and the Live TV tier (now-live channels). Connected-TV apps often lag the web player on fix rollouts.
Max does not publish a reliable public status dashboard for every outage. The community outage reference below can help with extra context, but independent monitoring is still the safer signal.
outage patterns
Why Max outages cluster around peak usage
Max often has its loudest outages during peak use: evenings, weekends, and major events. Capacity that handles a normal load can struggle when many people arrive at once, and the failure is often partial rather than a total outage.
The live tool above checks public max.com reachability from EU and US. It cannot publish a post, load a personalized feed, or verify notification delivery, so use it as one signal alongside the provider status reference and a direct feature test. Business and Agency monitors can repeat the public-endpoint check every minute.
Common signs Max is having issues
- Feeds loading but new posts not appearing for minutes after publish
- Direct messages sending but not arriving, or arriving in batches after a delay
- Notifications missing entirely or arriving 15+ minutes late
- Login or password reset endpoints throwing intermittent 5xx errors
What to do when Max is degraded
During suspected Max outages, the social signal is usually faster than the official status page. If multiple independent monitors (yours, ours, third-party check tools) all report problems for max.com and the user community is also complaining, treat it as a real incident and tell stakeholders so before the platform confirms it.
monitor 24/7
Monitor Max automatically.
Get independent uptime alerts when the public Max endpoint fails a confirmed check. Solo and Starter check every 5 minutes; Business and Agency check every 60 seconds.
5-minute checks from Solo
Business and Agency support 60-second uptime checks.
Multi-region
EU & US checks. Catch regional outages.
Alerts where you work
Email and push on every plan, plus team and incident channels by plan.
free first check · 7-day trial, card required · from $15/month
why independent monitoring
Provider status references
and endpoint checks answer different questions.
Independent endpoint evidence
The regional check can show that a public endpoint is failing before or after a provider posts broader incident context. It does not validate every product subsystem.
Scheduled alerts
Monitor Max on your plan interval and route confirmed endpoint failures through the notification channels available to your workspace.
Multi-region verification
EU and US results can reveal a regional difference in public-endpoint reachability. Confirm the exact workflow and provider region you use.
Historical data
Track Max uptime over time. See trends, identify recurring issues, and make informed decisions about your dependency.
Frequently asked questions
Is Max down right now?
See the latest check of max.com and its timestamp at the top of this page. If Max is down, you can also check the community outage reference for extra context.
How do I check if Max is having issues?
This page checks the public Max endpoint from EU and US. You can also monitor that endpoint on a schedule and receive confirmed-failure alerts through the channels available on your plan. Test the exact provider feature you use for a complete diagnosis.
How can I get alerted when Max goes down?
Add max.com to Visual Sentinel and its first check is free. To keep monitoring, start a 7-day trial (card required) or subscribe now: Solo and Starter check every 5 minutes, Business and Agency every 60 seconds, with email, push and chat alerts.
Where can I find Max outage context?
Max does not publish a reliable public status dashboard for every outage. The community outage reference below can help with extra context, but independent monitoring is still the safer signal. Visual Sentinel checks the public Max endpoint independently from EU and US. Paid Business and Agency plans support 60-second uptime checks.
What is the difference between Max and HBO Max for status purposes?
Max replaced HBO Max in May 2023 and shares the same underlying infrastructure. Older status entries on Downdetector still reference "HBO Max" because historical search data persists. For current outage context, both names refer to the same service.
Does Max still have the legacy HBO Max playback issues?
The rebrand migration period had elevated playback issues. Post-migration, outages tend to be more conventional (CDN, licensing, auth). The platform is more stable than it was in mid-2023 but still experiences incidents during peak premieres.
Often checked together with Max
Streaming apps are separate services. Each page below has its own check, run every 3 minutes from Europe and the US.