website issue monitoring
Website care plan software that proves the plan is working.
Run the monitoring and reporting side of your maintenance plans on one dashboard. Visual Sentinel watches every client site, alerts your team before the client notices, and sends each client branded proof: uptime, search clicks, and screenshots of what changed.
Free uptime plan available. Paid coverage has a 10-day card trial from $15/month.
definition
What is website care plan software?
A website care plan (also called a maintenance plan or website retainer) is a monthly service where an agency or freelancer keeps a client site updated, backed up, watched, and reported on. Care plan software is the tooling that runs those recurring jobs. Visual Sentinel covers the two jobs that keep clients paying: watching (uptime, SSL, DNS, speed, content, and visual checks on every site, with alerts to your team) and proving (a branded status page per client and a scheduled plain-language report with search data and screenshots of what changed). Update and backup tools stay in your stack for the hands-on work; Visual Sentinel makes the value of all of it visible to the client.
customer voices
What our users say.
We run an agency and due to Elementor updates or cache issues, some client websites would break. We only found out from client complaints because UptimeRobot didn't catch visual issues. After switching to Visual Sentinel, we get alerts about broken pages in minutes. Would recommend 5/5.
The DWCO
Managing many projects, I can't always keep an eye on every website. When something broke after an update, we wouldn't know until someone reached out. After using Visual Sentinel, life has become a lot easier knowing we'll be alerted via Slack and any team member can jump on it immediately.
CueBytes
what you get
Built for issues customers actually notice.
Every Site Watched, Six Ways
Uptime, SSL and domain expiry, DNS, page speed, content, and visual checks on every client site in the plan.
Your Team Knows First
Agency includes one-minute uptime checks and 15-minute visual checks across EU and US regions, with alerts on your team channels.
Screenshot Evidence
When an update breaks a layout, you get a side-by-side diff. The client sees you caught it, with proof.
Reports That Renew Retainers
Scheduled white-label reports with uptime, speed, search clicks, and what changed. Plain language, PDF attached.
A Status Page per Client
Live, branded status pages on your own domain. Clients check their site health without emailing you.
Flat Cost, Growing Margin
One flat price covers up to 300 monitors. Every new care-plan client improves the margin instead of adding a fee.
The four jobs of a care plan, and who does what
Visual Sentinel is deliberately not an all-in-one. It does the watching and the proving; your update tooling keeps doing the updating.
1. Updating
Your existing toolsPlugin, theme, and platform updates plus backups stay with ManageWP, WP Umbrella, MainWP, or your host. Visual Sentinel does not replace them.
2. Watching
Visual SentinelUptime, SSL and domain expiry, DNS, speed, content, and visual checks on every site, around the clock, from two regions.
3. Catching
Visual SentinelWhen an update breaks a layout or a site goes down, your team is alerted in minutes with screenshot evidence, before the client notices.
4. Proving
Visual SentinelBranded status pages and scheduled plain-language reports with search data and what-changed screenshots. The renewal argument, automated.
Permanent free tier, no card required.
Related
how it works
Three steps, no extensions.
Add Your Portfolio
Add each public site, choose the layers available on your plan, and confirm the first visual baseline before relying on change alerts.
Brand the Client Surfaces
Your logo, colors, and domain on reports and status pages. Clients see your maintenance brand.
Let the Proof Run
Alerts reach your team, reports reach your clients on schedule, and renewals stop being a conversation.
Frequently asked questions
What is website care plan software?
Software that runs the recurring side of a website maintenance business: watching every client site for problems, alerting your team when something breaks, and producing the client-facing proof (reports and status pages) that justifies the monthly fee. Visual Sentinel covers the monitoring, alerting, and proof; pair it with your existing tools for updates and backups.
What should a website care plan include?
Most plans bundle four things: keeping the site updated (plugins, themes, platform), keeping it backed up, watching it for problems (uptime, certificate and domain expiry, speed, broken layouts), and reporting to the client. Pricing in the market typically runs from about $50 to several hundred dollars per site per month depending on how much is included. The watching and reporting parts are what Visual Sentinel automates.
How does Visual Sentinel fit into a care plan business?
It is the monitoring and proof layer. Every client site gets uptime, SSL, DNS, speed, content, and visual checks; your team gets alerts the moment something breaks; each client gets a branded status page and a scheduled plain-language report with search data and screenshots of what changed. Update-and-backup tools (ManageWP, WP Umbrella, MainWP) stay in your stack for the hands-on work.
What does it cost to run care plans on Visual Sentinel?
The Agency plan is $300/month or $3,060/year ($255/month equivalent) for up to 300 monitors, 50 branded status pages, 50 team members, and white-label reports. Spread across a typical care-plan portfolio, the monitoring and reporting layer costs well under what a single care-plan client pays per month, and the bill does not grow per client.
Why do care plans churn, and how does proof help?
Care plans churn when months go quietly and the client starts wondering what the fee buys. A report that shows checks ran continuously, incidents were caught and fixed fast, search clicks kept coming, and nothing visually broke (with screenshots when something did) answers that question every month before it gets asked.
Does it work for non-WordPress client sites?
Yes. Visual Sentinel monitors any public website: WordPress, Shopify, Webflow, Wix, custom applications. Care-plan portfolios are rarely all-WordPress, and the monitoring layer should not force a platform split.
Can my team share the dashboard?
Yes. The Agency plan includes up to 50 team members in one shared workspace. Alerts route to the channels your team already uses, including WhatsApp, Slack, Discord, Teams, Telegram, and PagerDuty.
start watching in 60 seconds
Start your care-plan dashboard free in 60 seconds.
Free uptime plan available. Paid coverage has a 10-day card trial from $15/month.
- permanent Free plan
- 10-day paid trial
- cancel before billing