Perplexity status: is it down right now?
Our own check of perplexity.ai from Europe and the US, every 3 minutes, with recent history.
perplexity.ai refused our check. The server refused access. We do not know whether the service is up.
perplexity.ai refused our check.
The server refused access. We do not know whether the service is up.
Checked (2 minutes ago) from Europe and the US, automatic every 3 minutes.
Run a website? Hear about it before your visitors do.
Visual Sentinel watches your own site and alerts you when a check fails or the page looks broken. Add your address and we'll check it now. No account needed.
This checks the response from perplexity.ai. It does not test playback, login or every Perplexity feature.
Perplexity status history
Our own checks from Europe and the US. Green means every check passed, amber means some checks failed, red means most checks in that period failed.
Outages our checks detected
None since Oct 13. A problem has to fail two checks in a row before we record it.
Watch your own site
This page is for their outage. Your own site can fail the same way. See its first check free, then try a paid plan for 7 days (card required).
Monitor my siteabout this service
About Perplexity
Perplexity is an answer engine combining real-time web search with LLM reasoning, popular for research, news summarisation, and citation-backed answers. It offers Pro search (using stronger models, Pro for deeper questions), Spaces (workspace-style threads), and the Sonar API for developers. Outages show up as the answer pane loading indefinitely, citations failing to link to source pages, image search returning no results, or the Chrome extension/Arc integration timing out. Because Perplexity crawls fresh web results live rather than relying purely on pre-training, a Perplexity outage differs from a pure LLM outage, the search-retrieval layer can fail independently of the model.
Perplexity does not publish a reliable public status dashboard for every outage. The community outage reference below can help with extra context, but independent monitoring is still the safer signal.
outage patterns
Perplexity not working? What an outage looks like
AI assistants often fail in part rather than all at once. The site or app can open while replies stall, stop partway or end in an error, or while one model or feature is unavailable and the rest still work.
The check above requests perplexity.ai from Europe and the US every 3 minutes. It does not sign in, send a prompt or test your plan, so a passing check means the service responded, not that every model and feature works.
Common signs Perplexity is having issues
- Replies stop partway, never start, or end in an error message
- One model or feature fails while the others still work
- Sign-in loops, or the app keeps asking you to log in again
- Requests fail the same way on more than one device and network
Usually not a Perplexity outage
- A usage or message limit on your plan
- A company network, VPN or firewall blocking the service
- An expired session: sign out and sign in again
- A browser extension or ad blocker interfering with the page
What to do when Perplexity is degraded
Try again from a second device or network, and sign out and back in. If the check above or the community outage reference shows a problem, it is likely on Perplexity's side, so wait or switch to another tool for now. If both look fine, check your plan's limits and your network first.
monitor 24/7
Monitor Perplexity automatically.
Get independent uptime alerts when the public Perplexity endpoint fails a confirmed check. Solo and Starter check every 5 minutes; Business and Agency check every 60 seconds.
5-minute checks from Solo
Business and Agency support 60-second uptime checks.
Multi-region
EU & US checks. Catch regional outages.
Alerts where you work
Email and push on every plan, plus team and incident channels by plan.
free first check · 7-day trial, card required · from $15/month
why independent monitoring
Provider status references
and endpoint checks answer different questions.
Independent endpoint evidence
The regional check can show that a public endpoint is failing before or after a provider posts broader incident context. It does not validate every product subsystem.
Scheduled alerts
Monitor Perplexity on your plan interval and route confirmed endpoint failures through the notification channels available to your workspace.
Multi-region verification
EU and US results can reveal a regional difference in public-endpoint reachability. Confirm the exact workflow and provider region you use.
Historical data
Track Perplexity uptime over time. See trends, identify recurring issues, and make informed decisions about your dependency.
Frequently asked questions
Is Perplexity down right now?
See the latest check of perplexity.ai and its timestamp at the top of this page. If Perplexity is down, you can also check the community outage reference for extra context.
How do I check if Perplexity is having issues?
This page checks the public Perplexity endpoint from EU and US. You can also monitor that endpoint on a schedule and receive confirmed-failure alerts through the channels available on your plan. Test the exact provider feature you use for a complete diagnosis.
How can I get alerted when Perplexity goes down?
Add perplexity.ai to Visual Sentinel and its first check is free. To keep monitoring, start a 7-day trial (card required) or subscribe now: Solo and Starter check every 5 minutes, Business and Agency every 60 seconds, with email, push and chat alerts.
Where can I find Perplexity outage context?
Perplexity does not publish a reliable public status dashboard for every outage. The community outage reference below can help with extra context, but independent monitoring is still the safer signal. Visual Sentinel checks the public Perplexity endpoint independently from EU and US. Paid Business and Agency plans support 60-second uptime checks.
Why does Perplexity show citations but the answer never loads?
Perplexity retrieves sources first (the citations), then generates an answer from them. A generation-layer outage leaves citations visible while the summary text stays blank. Refreshing usually gets a new generation attempt on the same sources.
Does the Perplexity Sonar API go down when perplexity.ai goes down?
Usually yes. The consumer app and Sonar share model-serving capacity and the search-retrieval layer. UI-only issues on the web app are rarer; most incidents affect both surfaces simultaneously.
Often checked together with Perplexity
When an AI assistant stops answering, people usually try a second one. Each page below has its own check, run every 3 minutes from Europe and the US.