How do I check if Perplexity is having issues?

This page checks Perplexity availability in real time. You can also monitor Perplexity continuously with Visual Sentinel, get instant alerts via email, Slack, Discord, or WhatsApp when Perplexity goes down.

How can I get alerted when Perplexity goes down?

Set up a free monitor for perplexity.ai on Visual Sentinel. You will get alerts within 60 seconds via your choice of 10 notification channels including email, WhatsApp, Slack, Discord, and Telegram.

Where is the official Perplexity status page?

The official Perplexity status page is at https://downdetector.com/status/perplexity/. However, official status pages often lag behind real outages. Visual Sentinel detects Perplexity issues independently with 60-second checks from multiple global regions.

Why does Perplexity show citations but the answer never loads?

Perplexity retrieves sources first (the citations), then generates an answer from them. A generation-layer outage leaves citations visible while the summary text stays blank. Refreshing usually gets a new generation attempt on the same sources.

Does the Perplexity Sonar API go down when perplexity.ai goes down?

Usually yes. The consumer app and Sonar share model-serving capacity and the search-retrieval layer. UI-only issues on the web app are rarer; most incidents affect both surfaces simultaneously.

real-time service status

Is Perplexity down right now?

Q: Is Perplexity down right now?

Check the status indicator above for real-time Perplexity availability. If Perplexity is down, you can also check their official status page at https://downdetector.com/status/perplexity/ for incident updates.

Real-time status check for Perplexity (perplexity.ai). We check from multiple regions to give you an accurate picture.

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about this service

About Perplexity

Perplexity is an answer engine combining real-time web search with LLM reasoning, popular for research, news summarisation, and citation-backed answers. It offers Pro search (using stronger models, Pro for deeper questions), Spaces (workspace-style threads), and the Sonar API for developers. Outages show up as the answer pane loading indefinitely, citations failing to link to source pages, image search returning no results, or the Chrome extension/Arc integration timing out. Because Perplexity crawls fresh web results live rather than relying purely on pre-training, a Perplexity outage differs from a pure LLM outage, the search-retrieval layer can fail independently of the model.

The official Perplexity status page is at downdetector.com/status/perplexity. However, official status pages are often updated manually and can lag behind real outages by minutes or hours. Independent monitoring catches issues faster.

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Get instant alerts when Perplexity goes down, before your users notice. Visual Sentinel checks every 60 seconds from multiple global regions.

60-second checks

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EU & US checks. Catch regional outages.

10 alert channels

Email, Slack, Discord, WhatsApp, Telegram, PagerDuty, OpsGenie, Teams, Prometheus, webhooks.

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why independent monitoring

Official status pages
lag real outages.

Faster detection

Status pages are often updated manually, lagging 5-30 minutes behind. Visual Sentinel catches issues within 60 seconds, automatically.

Instant alerts

Get notified via WhatsApp, Slack, Discord, or email the moment Perplexity goes down. No need to manually check status pages.

Multi-region verification

We check from EU and US simultaneously. A service might be down in one region but not another. We catch regional outages.

Historical data

Track Perplexity uptime over time. See trends, identify recurring issues, and make informed decisions about your dependency.

faq

Answers,
in plain English.

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Check the status indicator at the top of this page for real-time Perplexity availability. If Perplexity is down, you can also check their official status page at https://downdetector.com/status/perplexity/ for incident updates.

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About Perplexity

Monitor Perplexity automatically.

Get instant alerts when Perplexity goes down, before your users notice. Visual Sentinel checks every 60 seconds from multiple global regions.

60-second checks

Know within a minute, day or night.

Multi-region

EU & US checks. Catch regional outages.

10 alert channels

Email, Slack, Discord, WhatsApp, Telegram, PagerDuty, OpsGenie, Teams, Prometheus, webhooks.

free trial · no card required · cancel anytime

Is Perplexity down right now?

About Perplexity

Monitor Perplexity automatically.

60-second checks

Multi-region

10 alert channels

Official status pageslag real outages.

Faster detection

Instant alerts

Multi-region verification

Historical data

Answers,in plain English.

Stop refreshing status pages.Get pinged when it breaks.

Is Perplexity down right now?

About Perplexity

Monitor Perplexity automatically.

60-second checks

Multi-region

10 alert channels

Official status pageslag real outages.

Faster detection

Instant alerts

Multi-region verification

Historical data

Answers,in plain English.

Stop refreshing status pages.Get pinged when it breaks.

Official status pages
lag real outages.

Answers,
in plain English.

Stop refreshing status pages.
Get pinged when it breaks.

Official status pages
lag real outages.

Answers,
in plain English.

Stop refreshing status pages.
Get pinged when it breaks.