Twilio status: is it down right now?
Our own check of twilio.com from Europe and the US, every 3 minutes, with recent history.
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About Twilio
Twilio powers programmable SMS, voice, WhatsApp, email (via SendGrid) and video for thousands of businesses, including most modern two-factor authentication flows. When Twilio degrades, the downstream effect is users unable to receive OTP codes, missed transactional SMS, silent password resets, and voice IVR systems dropping calls. Twilio publishes status per product and per region (e.g. Programmable Messaging US1 vs EU1), so the global indicator can look fine while one region carries an incident. Developers on the REST API usually see it first through elevated 5xx rates on the /Messages and /Calls resources.
The official Twilio status page is available as a reference. Official pages are useful, but they can lag behind real outages by minutes or hours. Independent monitoring catches issues faster.
outage patterns
How Twilio outages affect production workloads
Developer-platform outages have outsized impact because they cascade. When Twilio is degraded, every customer's build pipeline, deploy hook, or webhook delivery can stall, and the failure mode often looks like a customer problem before engineers realize the dependency is the cause. CI runs hang, status checks never report, and queued jobs pile up silently.
The live check above provides independent public-endpoint evidence from EU and US, including status and response timing. That helps separate a broad reachability problem from a local client issue, but it does not execute your private API call, build, webhook, or deploy. Test the exact dependency path before attributing the incident to Twilio.
Common signs Twilio is having issues
- API rate limits returning earlier than the documented thresholds
- Webhook deliveries showing 5xx errors or unusual latency tail
- Deploy or build hooks accepted by Twilio but never firing downstream
- OAuth or token endpoints failing intermittently for the same client credentials
What to do when Twilio is degraded
When Twilio is having trouble, the fastest mitigation is usually feature-flagging the dependency off if your application can degrade gracefully. Check the multi-region results on this page first; if both regions report healthy but your application still sees failures, the issue is likely your network path or DNS, not Twilio itself.
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Monitor Twilio automatically.
Get independent alerts when the public Twilio endpoint fails a confirmed check. Start free with 10-minute checks, or use Business or Agency for 60-second uptime checks.
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Business and Agency support 60-second uptime checks.
Multi-region
EU & US checks. Catch regional outages.
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why independent monitoring
Provider status references
and endpoint checks answer different questions.
Independent endpoint evidence
The regional check can show that a public endpoint is failing before or after a provider posts broader incident context. It does not validate every product subsystem.
Scheduled alerts
Monitor Twilio on your plan interval and route confirmed endpoint failures through the notification channels available to your workspace.
Multi-region verification
EU and US results can reveal a regional difference in public-endpoint reachability. Confirm the exact workflow and provider region you use.
Historical data
Track Twilio uptime over time. See trends, identify recurring issues, and make informed decisions about your dependency.
Frequently asked questions
Is Twilio down right now?
See the latest check of twilio.com and its timestamp at the top of this page. If Twilio is down, you can also check the official status page for extra context.
How do I check if Twilio is having issues?
This page checks the public Twilio endpoint from EU and US. You can also monitor that endpoint on a schedule and receive confirmed-failure alerts through the channels available on your plan. Test the exact provider feature you use for a complete diagnosis.
How can I get alerted when Twilio goes down?
Set up a free monitor for twilio.com on Visual Sentinel for 10-minute checks with email and push alerts. Paid plans add checks as fast as 60 seconds and more notification channels.
Where can I find Twilio outage context?
The official Twilio status page is available as a reference. Official pages are useful, but they can lag behind real outages by minutes or hours. Independent monitoring catches issues faster. Visual Sentinel checks the public Twilio endpoint independently from EU and US. Paid Business and Agency plans support 60-second uptime checks.
Does a Twilio SMS outage affect 2FA across the internet?
Yes, to a large extent. Twilio is one of the biggest SMS providers and many SaaS tools route 2FA codes through it. During Twilio outages, users of apps as diverse as Zendesk, HubSpot and many banks report OTP delivery failures.
Why does Twilio status show green but my webhook is failing?
Webhook deliverability depends on both Twilio and your endpoint. Twilio may be healthy while your server is rejecting the callback (timeout, TLS issue, 5xx). Check the Twilio Debugger console for delivery errors on your account.