Salesforce status: is it down right now?
Our own check of salesforce.com from Europe and the US, every 3 minutes, with recent history.
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Checking salesforce.com from our locations
Follow Salesforce's public website. Free 10-minute checks, no card. This does not check every feature.
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This checks the response from salesforce.com. It does not test playback, login or every Salesforce feature.
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This page is for their outage. Your own site can fail the same way. Free plan: 3 monitors, SSL alerts, no card.
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About Salesforce
Salesforce is the dominant enterprise CRM, running Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Slack integration, Tableau, MuleSoft and an app ecosystem (AppExchange) used by most of the Fortune 500. The platform is sharded across dozens of instances (NA1 through NA200+, EMEA, APAC), and an outage usually affects a single instance rather than the whole service. Sales teams on a down instance cannot log calls, push deals, or run reports, which directly impacts quarter-end pipeline visibility. Apex triggers and flows stop firing, so third-party integrations (HubSpot, Zapier, internal data warehouses) start queuing or dropping events.
The official Salesforce status page is available as a reference. Official pages are useful, but they can lag behind real outages by minutes or hours. Independent monitoring catches issues faster.
outage patterns
Why Salesforce outages can be hard to notice
Productivity SaaS tools like Salesforce sit in the background of daily work, which paradoxically makes their outages harder to catch quickly. Designs save, documents sync, and edits propagate without explicit confirmation steps, so a partial sync failure can leave work feeling done until you open it on another device.
The live check above measures the public salesforce.com endpoint from EU and US. It can reveal reachability or response-time problems, but it cannot inspect a private export queue, document sync state, or authenticated editor workflow. Confirm those features directly and compare them with the provider status reference.
Common signs Salesforce is having issues
- Files appearing to save successfully in the editor but failing to appear in the file list
- Exports (PDF, video, image bundles) stuck in a perpetual 'rendering' state
- Brand kit, fonts, or shared assets failing to load even though the editor opens
- Login or 2FA prompts looping when other apps from the same identity provider work fine
What to do when Salesforce is degraded
If you suspect Salesforce is having trouble, attempt the failing action from a private browsing window first - that rules out a cached-token or local-state problem. If the failure repeats, check salesforce.com from a second device or network. A reproducible failure across browsers and networks is almost always upstream, not local.
monitor 24/7
Monitor Salesforce automatically.
Get independent alerts when the public Salesforce endpoint fails a confirmed check. Start free with 10-minute checks, or use Business or Agency for 60-second uptime checks.
10-minute free checks
Business and Agency support 60-second uptime checks.
Multi-region
EU & US checks. Catch regional outages.
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Paid plans unlock additional team and incident channels.
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why independent monitoring
Provider status references
and endpoint checks answer different questions.
Independent endpoint evidence
The regional check can show that a public endpoint is failing before or after a provider posts broader incident context. It does not validate every product subsystem.
Scheduled alerts
Monitor Salesforce on your plan interval and route confirmed endpoint failures through the notification channels available to your workspace.
Multi-region verification
EU and US results can reveal a regional difference in public-endpoint reachability. Confirm the exact workflow and provider region you use.
Historical data
Track Salesforce uptime over time. See trends, identify recurring issues, and make informed decisions about your dependency.
Frequently asked questions
Is Salesforce down right now?
See the latest check of salesforce.com and its timestamp at the top of this page. If Salesforce is down, you can also check the official status page for extra context.
How do I check if Salesforce is having issues?
This page checks the public Salesforce endpoint from EU and US. You can also monitor that endpoint on a schedule and receive confirmed-failure alerts through the channels available on your plan. Test the exact provider feature you use for a complete diagnosis.
How can I get alerted when Salesforce goes down?
Set up a free monitor for salesforce.com on Visual Sentinel for 10-minute checks with email and push alerts. Paid plans add checks as fast as 60 seconds and more notification channels.
Where can I find Salesforce outage context?
The official Salesforce status page is available as a reference. Official pages are useful, but they can lag behind real outages by minutes or hours. Independent monitoring catches issues faster. Visual Sentinel checks the public Salesforce endpoint independently from EU and US. Paid Business and Agency plans support 60-second uptime checks.
How do I know which Salesforce instance my org is on?
Open Setup, then Company Information. The instance name (e.g. NA150, EU42) appears there. The official status page lets you filter by instance so you see only incidents that affect yours.
Does a Salesforce outage break my AppExchange integrations?
Yes. AppExchange apps call into Salesforce APIs; if the underlying instance is down, every integration tied to that instance (Zapier flows, Pardot sync, data-warehouse exports) fails until the instance recovers.