Shopify status: is it down right now?
Our own check of shopify.com from Europe and the US, every 3 minutes, with recent history.
shopify.com responded. The page answered normally in 234 ms.
shopify.com responded.
The page answered normally in 234 ms.
Checked (just now) from Europe and the US, automatic every 3 minutes.
Follow Shopify's public website. Free 10-minute checks, no card. This does not check every feature.
Run a website? Check my website
This checks the response from shopify.com. It does not test playback, login or every Shopify feature.
Shopify status history
Our own checks from Europe and the US. Green means every check passed, amber means some checks failed, red means most checks in that period failed.
Outages our checks detected
None since Oct 5. A problem has to fail two checks in a row before we record it.
Watch your site free
This page is for their outage. Your own site can fail the same way. Free plan: 3 monitors, SSL alerts, no card.
Watch your site freeabout this service
About Shopify
Shopify powers millions of ecommerce storefronts, from solopreneurs on Basic to global brands on Shopify Plus. The platform splits into Storefront (public shopping pages), Checkout (the conversion-critical payment flow), Admin (merchant dashboard), Shopify Payments, Apps (third-party ecosystem), and Point of Sale (retail hardware). A Checkout outage is immediately expensive because shoppers abandon carts. Admin outages stop merchants from fulfilling orders but leave storefronts live. Storefront outages are the broadest and hit CDN and theme-rendering layers. Shopify Plus customers get more granular incident communication than Basic.
The official Shopify status page is available as a reference. Official pages are useful, but they can lag behind real outages by minutes or hours. Independent monitoring catches issues faster.
outage patterns
How Shopify outages cost revenue
E-commerce outages translate directly to lost transactions. Every minute Shopify is down or degraded, abandoned carts pile up, payment retries fail, and customers move to competitors. Status pages alone aren't enough because the platform may report healthy while a specific checkout or fulfilment endpoint silently fails.
The live tool above checks the public shopify.com endpoint from EU and US. It does not place an order, authorize a payment, or validate a merchant-specific checkout, so a green result cannot rule out a transaction failure. Use the provider status reference and run a safe test of the exact payment or fulfilment path you depend on.
Common signs Shopify is having issues
- Checkout pages loading but failing to submit, or hanging on the payment confirmation step
- Product images, badges, or pricing widgets failing to render even though the page answered normally
- Cart contents disappearing between page loads (session backend degraded)
- Coupon or discount validation timing out, blocking otherwise-complete orders
What to do when Shopify is degraded
If Shopify is having issues during peak traffic, communicate proactively to customers via banner messaging or status page (independent of Shopify's status). For high-value carts, consider holding a snapshot in your own database so customers can resume the checkout once the platform recovers.
monitor 24/7
Monitor Shopify automatically.
Get independent alerts when the public Shopify endpoint fails a confirmed check. Start free with 10-minute checks, or use Business or Agency for 60-second uptime checks.
10-minute free checks
Business and Agency support 60-second uptime checks.
Multi-region
EU & US checks. Catch regional outages.
Email + push on Free
Paid plans unlock additional team and incident channels.
free forever · paid trials last 10 days
why independent monitoring
Provider status references
and endpoint checks answer different questions.
Independent endpoint evidence
The regional check can show that a public endpoint is failing before or after a provider posts broader incident context. It does not validate every product subsystem.
Scheduled alerts
Monitor Shopify on your plan interval and route confirmed endpoint failures through the notification channels available to your workspace.
Multi-region verification
EU and US results can reveal a regional difference in public-endpoint reachability. Confirm the exact workflow and provider region you use.
Historical data
Track Shopify uptime over time. See trends, identify recurring issues, and make informed decisions about your dependency.
Frequently asked questions
Is Shopify down right now?
See the latest check of shopify.com and its timestamp at the top of this page. If Shopify is down, you can also check the official status page for extra context.
How do I check if Shopify is having issues?
This page checks the public Shopify endpoint from EU and US. You can also monitor that endpoint on a schedule and receive confirmed-failure alerts through the channels available on your plan. Test the exact provider feature you use for a complete diagnosis.
How can I get alerted when Shopify goes down?
Set up a free monitor for shopify.com on Visual Sentinel for 10-minute checks with email and push alerts. Paid plans add checks as fast as 60 seconds and more notification channels.
Where can I find Shopify outage context?
The official Shopify status page is available as a reference. Official pages are useful, but they can lag behind real outages by minutes or hours. Independent monitoring catches issues faster. Visual Sentinel checks the public Shopify endpoint independently from EU and US. Paid Business and Agency plans support 60-second uptime checks.
Why is my Shopify storefront up but checkout failing?
Storefront and Checkout run on different infrastructure. Shoppers can browse products on a healthy storefront while Checkout is degraded. Most merchants see this as a drop in conversion rate with normal traffic.
Does a Shopify app outage take down my theme?
Well-built apps fail gracefully and do not break the theme. Poorly-built apps that synchronously call their own backend from Liquid templates can slow or break storefront rendering when the app is degraded. Review app install behaviour for high-traffic stores.